Project Summary

At Figure, I helped rebuild portions of the internal loan underwriting dashboard, consolidating application data and introducing AI-assisted discrepancy detection.

The redesign supported lending operations serving 5,000+ users across digital platforms.

Workflow & Project Approach

Problem

Underwriters manually cross-referenced income, credit, employment, and asset documentation across multiple systems — increasing review time.

Execution

Core Enhancements:

• Unified applicant data view

• Integrated AI-driven discrepancy scanning

• SQL-based risk detection logic

• Automated flagging for income/address mismatches

• Manual override for compliance integrity

Stakeholder Coordination:

• Weekly roadmap updates

• Collaboration across Engineering, Data Science, Compliance, and Service

Impact

• Increased agent processing efficiency

• Reduced manual review redundancy

• Supported compliant restructuring of 2 loan process frameworks across multi-state regulations